Your personal data matters most to us. Learn how 99 Hi collects, uses, and protects your information — all explained clearly on this page.
This privacy policy applies to all users of the 99 Hi platform. By using the platform, you are considered to have agreed to this policy.
99 Hi (https://99hi.ws) is one of Bangladesh's leading online gaming and Sports Betting platforms. We place the utmost importance on our members' privacy. This Privacy Policy is designed to help you clearly understand what information we collect about you, why we collect it, and how we keep it secure.
We believe your personal data belongs to you. Getting your consent before using it is our ethical responsibility. That's why 99 Hi's privacy policy is built in line with international standards, particularly GDPR.
This policy applies to your use of the 99 Hi website, mobile application, and any digital services. By using our services, you are considered to have accepted this Privacy Policy. If you have any questions, feel free to reach out to our support team.
99 Hi collects different types of information for different purposes. We only collect what's necessary to provide our services. Details are outlined below:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & contact information | Account Creation & Verification | Yes |
| National ID | KYC & Age Verification | Yes |
| Payment Information | Financial Transaction Processing | Yes |
| Device & IP Information | Security & Fraud Prevention | Automatic |
| Cookie Data | Improving User Experience | Optional |
We always obtain your explicit consent before collecting your data. You can view or delete your data at any time.
Data collected on 99 Hi is used only for limited, specific purposes. We never use your information beyond what you've consented to. The primary purposes are:
If you no longer wish to receive marketing communications, you can opt out at any time through your account settings or by contacting our support team.
99 Hi never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
All our third-party partners are bound by strict data processing agreements. They may only use your information for the specified purposes.
The 99 Hi website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.
You can manage your cookie preferences at any time through your browser settings. Keep in mind that disabling certain cookies may limit some platform functionality.
99 Hi employs the highest industry-grade security measures to protect your data. Our technical and organizational safeguards include:
Never share your account password with anyone. 99 Hi will never ask for your password by phone or email.
Under 99 Hi's Privacy Policy, you have full control over your own data. Your key rights are outlined below:
You may request to know what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
You may object to the processing of your data for specific purposes.
You may request a copy of your data in a structured, portable format.
You can request that we restrict the processing of your data under certain circumstances.
To exercise any of the rights above, email us at support@99hi.ws or reach out via live chat. We aim to respond within 30 business days.
99 Hi is a platform strictly for adults (18+). We do not knowingly collect any information from individuals under the age of 18. Age verification is mandatory during registration.
If we become aware that we have inadvertently collected information from a minor, we will delete it immediately and close the associated account. If you believe your child has registered on our platform, please contact us right away.
99 Hi retains your data only for as long as necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial Transaction Records | 7 Years | Financial Regulatory Authority Instructions |
| KYC Documents | 5 years after account closure | Anti-Money Laundering Laws |
| Login & Activity Logs | 2 Years | Security & Fraud Prevention |
| Marketing Preferences | Until consent is withdrawn | User Guidelines |
| Cookie Data | Session or up to 1 year | Platform Functionality |
Once the retention period expires, data is securely and permanently deleted or fully anonymized.
99 Hi may update this privacy policy from time to time due to business changes, new legal requirements, or technological developments.
We will notify you via your registered email or mobile number before any significant changes take effect. The effective date of any update will always be shown at the top of this page.
Continued use of the platform after a policy update will be considered your acceptance of the revised terms. We recommend checking this page regularly.
For any privacy-related questions, complaints, or requests, please get in touch with us. Our dedicated privacy team is ready to resolve your concerns promptly.
We always take your concerns seriously and do our best to resolve them as quickly as possible.
We protect your privacy not just in words, but in practice.
Every transaction and piece of personal data is secured with 256-bit SSL encryption — the same standard used by the world's leading banks.
99 Hi never sells your personal data to any third party. Your information belongs to you.
View, update, or request deletion of your data at any time. Your consent is the foundation of everything we do.
We comply with international data protection standards, including GDPR, ensuring the highest level of protection for our users.
For any privacy-related queries, our Bangla-speaking support team is always here to help.
Regular security audits by third-party experts ensure your data stays protected at all times.
99 Hi is committed to protecting your privacy and data. Registration is completely free and secure. Join now and enjoy the best online gaming experience in Bangladesh.